Better business performance and results don’t just happen—communication is an essential driver of success. Whether with team members, potential investors, or clients, entrepreneurs spend a significant amount of their time communicating, said the Dean of the Wema Bank SME Business School.
However, when communication is discussed, most people limit its definition to writing and speaking. At The Listening School, communication is taught as a process of exchanging information through common symbols, signs, or behaviour.
At the Wema Bank SME Business School 4.0, held in Port Harcourt, we trained over 100 entrepreneurs in the state-of-the-art skill of communication excellence.
Listening, when applied in training and development, helps teams communicate more effectively, use time and resources more efficiently, and reduce stress. Communication is not just a skill to attach to business—it is an asset that must be cultivated until it becomes as natural as breathing.
A participant echoed:
“The single biggest problem in communication is the illusion that it has taken place.”
This training was designed to bridge that gap, ensuring that at every business touchpoint, effective communication occurs.
Closing the session, the CEO of The Listening School emphasised that effective communication skills help entrepreneurs remain resilient, sustain success, and enter new opportunities confidently.