
Listening is leadership.
This week, The Listening School had the honour of facilitating listening training for the Executive Committee (EXCOM) of MTN Nigeria, the company’s highest level of leadership.
This engagement reaffirmed that listening is not a “soft” skill—it’s a strategic one. Senior leadership’s commitment to listening reflects a deep investment in people, culture, innovation, and human-centred decision-making.
Listening shapes trust, enhances culture, and drives performance. Its ripple effect transforms the workplace experience for staff, customers, and communities.
To the MTN Nigeria Executive Team—thank you for modelling the courage to listen. Your leadership sets a powerful tone across the MTN ecosystem.